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Primark in controversy over unisex changing rooms after woman’s warning

Cambridge's Charlotte Kirby urged people to stay safe after two men entered them in Primark's unisex changing rooms
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Woman breaks down in tears as she reveals two men entered her in a Primark unisex fitting room – and urges others to ‘never go in alone’

  • Charlotte Kirby, from Cambridge, said to stay safe in unisex changing rooms
  • After two men came in to change while she tried on clothes in Primark
  • The event manager took to TikTok to share an emotional video to warn others
  • The clip has been viewed over 1.5 million times and she urged women not to walk alone

A woman who says two men entered her in Primark unisex changing rooms has urged others to “never go in alone”.

Charlotte Kirby, from Cambridge, was visiting the clothing store when she found two men attempting to enter her while she was trying on outfits in a nearly empty fitting room.

The events manager, 25, took to her TikTok @charlottemkirby to share an emotional video to warn other customers and explain what happened and said she will never try on clothes in the store again.

@charlottemkirby

Please be aware/spread the word and stay safe girls. Do not go to the changing rooms alone. That never crossed my mind when I walked into a unisex dressing room. Thanks @primark for solving this so well. I know the worst things could have happened, but I still feel very devastated.

♬ Original sound – Charlotte Kirby

Cambridge's Charlotte Kirby urged people to stay safe after two men entered them in Primark's unisex changing rooms

Cambridge’s Charlotte Kirby urged people to stay safe after two men entered them in Primark’s unisex changing rooms

Tearing in her car, she said: “I probably shouldn’t do this while I’m still emotional, but I felt like I needed to get the word out there.

“Well I’ve just been to Primark in Cambridge and I feel really stupid for being emotional about it but I’ve tried on some clothes and it was a unisex fitting room which I really stand for and I love that because it makes everyone feel included .

“But twice two men opened the curtain and came in. Luckily I was fully dressed both times, but I just couldn’t have been.’

The TikToker explained that they were two “different people” but were “clearly from the same group.”

She continued: “There were probably 100 dressing rooms available. So it wasn’t like, ‘Oo, is someone in here or not?’

The events manager, 25, took to her TikTok @charlottemkirby to share an emotional video to warn other customers and explain what happened and said she will never try on clothes in the store again.  Stock image shows a Primark dressing room

The events manager, 25, took to her TikTok @charlottemkirby to share an emotional video to warn other customers and explain what happened and said she will never try on clothes in the store again. Stock image shows a Primark dressing room

“The first time they did it when they walked in, and the second time one of them said to the other, ‘Have you tried it on, can I see it?’ and he opened it.”

‘Both times I was shocked and said ‘oh sorry’ like it was my fault.’

She added: “I have to say Primark was amazing. They were really very good at it. They took me back to my car because I was scared.

“Apparently this isn’t the first time this has happened. Security is monitoring the tapes and trying to figure out who it is.

“I just want to say to people please be careful and when you go into the dressing room don’t try to go alone. I will never do that again. I’d rather take it home, try it on and take it back to get a refund, so stay safe.’

Charlotte captioned the video, which has racked up over 1.5million views: “Please be aware/spread the word and stay safe girl. Do not go to the changing rooms alone.

People flocked to the comments in outrage, with one person saying that's why

People flocked to the comments in outrage, with one person saying that’s why “we should have separate locker rooms”.

“It never crossed my mind when I walked into a unisex dressing room. Thanks @Primark for solving this so well. I know the worst things could have happened, but I still feel very devastated.

People flocked to the comments in outrage, with one person saying: “Unisex fitting rooms should have proper doors with a lock. I understand why unisex is everywhere, but unfortunately not everyone is innocent.”

Another wrote: “That’s why we should have separate dressing rooms.”

While someone else said: “As torn as I feel about this. I want everyone to feel included and safe at the same time.”

A Primark spokesperson told Tyla: “We are really sorry to hear about this customer’s experience. It should not have happened and we are urgently investigating.

“We are currently reviewing our approach to fitting rooms in our stores to ensure they are always safe and inclusive spaces for all.”

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